Cornwall offers a good wide choice of disabled accessible accommodation across the region, many of which have a National Accessible Scheme (NAS) grading. Cornwall too does well on disabled access travel in many of it's key holiday attractions - for example Cornwall's many art galleries and museums, Cornwall Gardens including the very disabled friendly Eden Project, and indeed many of Cornwall beaches have excellent disabled access, with sand chairs available for hire at beaches such as Porthminster in St Ives, Gyllyngvase in Falmouth, Summerleaze in Bude, at St Michael's Mount and at many of the main Newquay beaches including Fistral Beach and Towan Beach!
Top Ten disabled access attractions in Cornwall (courtesy of the new useful accessiblesouthwest.co.uk website/check it out) include the Tate Gallery St Ives, Trebah Garden, newquay Zoo, The Money Sanctuary near Looe, the superb new National Maritime Museum in Falmouth and Pendennis Castle near Falmouth. Newquay offers no less than 5 good disabled access beaches with all amenities such as Disabled Access parking and toilets adjacent to the beaches!
The Accessible South West website is a useful reference for Disabled Access holidays in Cornwall, offering breakdowns of all the key Cornwall towns and outlining accessible and wheelchair friendly beaches, attractions, location of public toilets, and general disabled travel guide information for Cornwall. Well worth a look!
The Disability Rights Commission would like stronger legislation across the board of accommodations to ensure all provide good disabled access facilities. In October 2004 changes were made to the Disability Rights Act, making legislation on adaptation of businesses providing goods and services a little more stringent! More 'reasonable adjustments' will be demanded, including the removal of any physical barriers making it difficult for disabled users to access goods and services.
Before booking it's good to know your Disability Rights, and if accommodations are not fulfilling current legislative requirements, then they need to be advised of the fact. When booking, be honest and give detailed information about your disability, highlighting the services and facilities that you need. If you get clarification from the owner in writing all the better. This is useful cover should the accommodation not fulfil it's promises, with the consequence of your holiday being disrupted. Catering for blind visitors, for advice see www.rnib.org.uk.
There are National Accessible Standards - designated with wheelchair symbols which are nationally recognised and at a glance provide information on accessibility standards. (see below) One issue sometimes missed is disabled accessibility issues getting to your accommodation. Check out your transport route, as a superb accommodation venue at the end of a nightmare journey is a nightmare scenario!
For disabled access UK information, The Disability Discrimination Act (DDA) outlines your rights as a disabled user of goods, services or facilities. These are obligations on service providers, who must ensure that their services are accessible for disabled people to use. In the Act, your rights to services have been introduced in three stages:
Firstly, since 2 December 1996 it has been against the law for service providers to treat you less favourably because of your disability. Secondly, since 1 October 1999 service providers have had to make "reasonable adjustments" for you, such as giving extra help or changing the way they provide their services. Thirdly, and pending from 1 October 2004 service providers may have to make other "reasonable adjustments" to their premises so that there are no physical barriers stopping or making it unreasonably difficult for you to gain access to services.
The momentum, then, of legislation is growing steadily more stringent, with an increasing onus being put on the service provider to change, rather than the service user to adapt. For full details on the National Accessible Scheme grading system check out www.accessiblesouthwest.co.uk. The grading scheme includes Mobility Levels from 1 to 3, with an additional Access Exceptional grading. There are also Visual and Hearing gradings.
National Accessible Standards have been introduced and devised by Holiday Care, in conjunction with 'Tourism for All and the National Tourist Boards of England, Wales, Northern Ireland and Scotland, and also in conjunction with the British Hotels, Restaurants and Catering Association. Most accommodation types are inspected including guest houses, hotels, caravan sites and self-catering options. Also, tourist attractions and venues are inspected. The familiar wheelchair symbols are in three categories and represent the following, with category one being the highest level of disability access achieved.
Disability Access/Category One Accommodation is likely to meet the needs of all wheelchair users, including those travelling independently. Disability Access/Category Two Accommodation is likely to meet the needs of wheelchair users accompanied by a capable helper. Disability Access/Category Three Accommodation is likely to meet the needs of those who can walk short distances and climb at least three steps. May not be suitable for wheelchair users.
Cornwall Disabled Association, 56 Lemon Street, Truro, Cornwall, TR1 2PE. T: 01872 273 518.
Sand Wheelchair Hire Falmouth, Gyllyngvase, Falmouth, Cornwall. T: 01326 312 884. Sand Wheelchair Hire Fistral Beach Newquay, Newquay, Cornwall, T: 01637 850584. Sand Wheelchair Hire Towan Beach, Newquay, Cornwall. T: 01637 878134. Sand Wheelchair Hire St Michael's Mount near Penzance, Marazion, Cornwall. T: 01736 710507. Sand Wheelchair Hire Porthminster Beach, St Ives, Cornwall. T: 01736 793940. Booking in Advance is a good idea to ensure your reservation.